Altavega shipping costs to the EU 15
Altavega shipping costs to the EU 15
Free and fast shipping worldwide
This product qualifies for free shipping
Local returns adresses
Local returns addresses for clients from US and UK, DE, FR and IT
Tax & duty free
We guarantee no Taxes & Duties for customers from USA, European Union and Australia
UPS shipping is complimentary with all orders.
The US – 3 business days,
The EU and the UK – 5 business days,
Other – 6 business days.
Duties and taxes
We guarantee that that there will be no additional taxes, duties or customs fees for our customers from the US, European Union or Australia. If you are located outside of these places, you may be liable for import duties and taxes charged by Customs. These additional charges are the customer’s responsibility.
We are doing our very best to make sure that every customer is fully satisfied with their purchase from our e-shop, but if any problem related to the order occurs, please let us know and we will solve it ASAP. Please contact our customer service office by email at firstname.lastname@example.org or fill in the "Returns form" here.
After we receive the item back, we will reimburse your payment within 2 working days.
Purchases can be returned up to 14 days from the delivery date
- The item must be in its original packaging.
- Unused condition and have all of its parts and accessories.
- Postage is at buyer's cost. Please keep the receipt as proof of posting as we cannot be held responsible for items lost in the mail.
Once you’ve filled out the “Returns form” we will contact you and provide you with a return address.
Customers from the US, UK, DE, FR and IT are provided with a local return address
Customers from the rest of the world are provided with a Lithuanian return address
Returning a damaged or defective product
In the unlikely event that the bag you receive is defective or damaged in transit, please contact us by email within 10 days. The fault should be apparent straight away or after initial use. A fault is a defect in appearance or function. In the event of a defect make contact first and we will take care of all the shipping procedures ourselves. After receiving our goods back, we will refund you or send a replacement.
Personalized items cannot be returned for a refund.
We offer laser engraving services! We can engrave text, symbols, and images. Please add Personalization when placing an order for a leather product. Let us know the name/message, font style and preferred placement in the Additional Comments section. We will prepare a suggestion of placement/size and send it to you for approval.
Laser engraving takes additional 1-2 business days.
Image for a logo should be provided as a good quality vector file (PNG. format) in a clear or white background.
Laser Engraving examples
Add a monogram for an extra personal touch! Please, select an option of Personalization when placing an order for a leather accessory. Leave a note with initials and preferred color at Additional Comments section. Available in four colors: Gold, Silver, Black, and Clear.
Georgia Standard font, upper case letters, up to ten symbols available only.
Personalized items cannot be returned.
A Time Resistance bag is not an accessory of the season, but a companion for life. Its leather is an empty canvas that will get scarred throughout the years, and that’s what will make it truly beautiful and unique - the marks from your life and experiences that tell your personal story.
Time Resistance bags and accessories are made of certified premium quality full-grain hand-dyed vegetable-tanned Italian cowhide (Vachetta leather).
This leather has been tanned exclusively with natural tannins of vegetable origins and does not contain substances prohibited by law. Tannin extracts are fundamental ingredient for the slow tanning process and the quality of its result. This artisan technique maintains the natural look of leather, rendering each skin one of a kind with a slightly different pattern.
Small veins, wrinkles and imperceptible scratches eventually present on the leather prove its naturalness rendering each skin one of a king.
As an added bonus, vegetable tanning gives the leather a natural earthy smell.
The marks from your life and experiences that tell your personal story will make it truly beautiful and unique!